Privacy Policy

Last Updated: 24 June 2025

Introduction

Diboll Fitness (“we,” “us,” or “our”) is committed to protecting the privacy and security of our members, visitors, and website or mobile app users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our gym and digital services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy and our Terms and Conditions.

1. Information We Collect

In-Person and Membership Data:

Name
Address
Phone number
Email address
Date of birth
Emergency contact information
Payment and billing details (processed securely through Stripe)

Website and App Data:

Device and browser information
IP address and access times
Usage data and site navigation patterns
Location data (if you grant permission for app-based features like auto check-in)

2. How We Use Your Information

Create and manage your membership account
Process payments and confirm transactions
Communicate updates, promotions, and policy changes
Provide and improve fitness services, class bookings, and personal training
Monitor facility usage for safety, staffing, and operational improvements
Enhance website and app functionality and security
Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

Service providers like payment processors (Stripe) and IT support
Legal or regulatory authorities when required by law
Marketing partners (only with your consent)
Affiliates and business partners assisting in gym operations

4. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, but this may limit functionality.

5. Mobile App Data and Location

Our mobile app may collect data on check-in times, class bookings, and usage patterns. If you enable location services, your device’s location may be used for features like auto check-in or finding nearby facilities. You can manage location permissions through your device settings.

6. Surveillance and Facility Monitoring

Diboll Fitness uses 24/7 video surveillance in public areas (workout zones, entrances, parking areas) for:

Member and staff safety
Theft prevention and incident response
Facility operations management

Cameras are not used in private areas like restrooms or showers. By visiting our facility, you consent to reasonable surveillance for legitimate safety purposes. Surveillance footage may be shared with authorities if necessary.

7. Photo & Video Release

We may occasionally capture photos or videos in the facility for marketing, social media, or promotional materials. By using our Services and entering our facility, you grant Diboll Fitness permission to use your likeness for these purposes unless you opt out. To opt out, please notify us in writing at info@dibollfitness.com.

8. Data Security

We implement industry-standard security measures, including SSL encryption, secure payment processing, and restricted staff access to personal information. While we strive to protect your data, no system is entirely secure.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

10. Children’s Privacy

We do not knowingly collect information from anyone under age 13. If we become aware that we have collected such data, we will promptly delete it. No children under the age of 16 are allowed in the gym at any time for any reason.

11. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Object to or restrict how we process your information
Withdraw consent for marketing communications
Update your account and billing details through your member portal

You are responsible for safeguarding your login credentials. Notify us immediately of any unauthorized access.

12. Third-Party Links

Our website and app may link to external sites. Diboll Fitness is not responsible for their privacy practices. We encourage you to review third-party policies before providing information.

13. Updates to This Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted here with a new effective date. Continued use of the Services indicates your acceptance of any updates.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Diboll Fitness
303 S Temple Dr
Diboll, TX 75941
Phone: (936) 233-6587
Email: info@dibollfitness.com

Please also review our Terms and Conditions for further details regarding your rights and responsibilities.